This is a request only - your suspension is not confirmed until you receive a confirmation email from us. We’ll reply within 7 days. Until then, your membership and payments continue as normal.

• Suspensions are taken in whole weeks: minimum 1 week, maximum 8 weeks.

• Up to 8 weeks in total per 12 months, counted from your contract start date. If you’d like to check yours, open the Beachouse app, tap Profile, then Passes - your active pass shows its start date.

• A $10 per week fee applies while your membership is suspended.

• We don’t offer indefinite suspensions or extensions. If you need more time, submit a new request.

Medical suspensions

Select Medical below and upload a form completed by a specialist doctor. With a specialist doctor’s form, you can also choose to cancel your membership with no notice period instead.

Please note: if you cancel and later re-join, sign-up fees apply and you’ll need to choose from the memberships available in the app at that time. Some memberships aren’t offered year-round (for example, over summer).